Santa Cruz Vala AL MX 26 LG GRY 70 US

Frame
Aluminum MX 150mm Travel 4-Bar

Rear Shock
RockShox Super Deluxe Base, 205x60

Fork
RockShox Zeb Base, 160mm

Rear Derailleur
SRAM 70 Eagle T-Type, 12spd

Shifter
SRAM 90 Eagle T-Type, Single Click, 12spd

Cassette
SRAM XS 1270 Eagle T-Type, 10-52t

Chain
SRAM 70 Eagle T-Type, Flattop, 12spd

Chain Guide
OneUp Chainguide

Headset
FSA IS-2/47/42 ACB

Rear Tire
Maxxis Minion DHRII, 27.5"x2.5", DoubleDown

Front Tire
Maxxis Assegai 29"x2.5", 3C MaxxGrip, EXO+

Front Hub
SRAM MTH 716, 15x110, 6-Bolt, 32h

Front Rim
Reserve 30|HD AL

Rear Hub
SRAM MTH 746, 12x148, HG, 6-Bolt, 32h

Rear Rim
Reserve 30|HD AL

Front Rotor
SRAM Centerline, 220mm

Rear Rotor
SRAM Centerline, 200mm

Brakes
SRAM DB8

Crankset
E13 Helix eSpec, 160mm

Handlebar
Santa Cruz Alloy

Stem
OneUp Forged, 42mm

Saddle
WTB Silverado Medium, Steel

Post
SDG Tellis Dropper, 31.6

Grips/Bar Tape
Santa Cruz Bicycles House Grips

Battery
Bosch PowerTube Battery 600Wh

Drive Unit
Bosch Performance CX BDU38

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at nate@flowstatebikeco.com. Please note that returns will need to be sent to the following address: 599 Arkell Rd
Arkell, ON
N0B 1C0
Canada

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at nate@flowstatebikeco.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at nate@flowstatebikeco.com.