Santa Cruz Skitch 1 CC 700c 25 LG Oxblood Apex

Motor Fazua Ride 60
Battery Fazua 430 Wh Integrated Battery
Charger Fazua Charger
Fork Carbon
Hubs DT Swiss 370, 12x100, Centerlock, 28h Rear: DT Swiss 370, 12x148, XD, Centerlock, 28h
Rims WTB ASYM i25 28h 700c Rear: WTB ASYM i25 28h 700c
Stem Zipp Service Course Stem, 70mm
Chain SRAM SX Eagle, 12spd
Frame Carbon CC Gravel
Tires Schwalbe G-One Overland Evo, 700x45c, ADDIX SpeedGrip Rear: Schwalbe G-One Overland Evo, 700x45c, ADDIX SpeedGrip
Brakes SRAM Apex
Rotors Avid Centerline, Centerlock, 160mm Rear: Avid Centerline, Centerlock, 160mm
Saddle WTB Silverado Medium, CroMo
Headset FSA IS-2/47/42 ACB -or- Cane Creek 10 IS Integrated Headset
Crankset Praxis eTor AL, 107BCD
Seatpost Zipp Service Course, 27.2
Shifters SRAM Apex
Handlebars Zipp Service Course 70 XPLR AL Bar
Tape/Grips Velo Bar Tape
Rear Derailleur SRAM Apex Eagle, 12spd
Cassette/Freewheel SRAM XG1275 Eagle, 12spd, 10-50t

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at nate@flowstatebikeco.com. Please note that returns will need to be sent to the following address: 599 Arkell Rd
Arkell, ON
N0B 1C0
Canada

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at nate@flowstatebikeco.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at nate@flowstatebikeco.com.