Rocky Mountain EDGE 24

Frame – – Rocky Mountain 6061 SL Alloy | Threaded BB | Zero Stack Headtube | 24" Kid's Geometry Rear Triangle
Fork: Rocky Mountain Alloy JR
Headset – – Rocky Mountain | Loose Ball Bearings | 1-1/8" Crown Race
Stem– – Rocky Mountain 31.8 XC | 7° Rise | All Sizes = 40mm
Handlebar– – Rocky Mountain XC | 640mm Width | 25mm Rise | 9° Backsweep | 5° Upsweep | 31.8 Clamp
Grips– – Rocky Mountain Slide On Kids
Brakes– – V Brake TX-121
Shifters– – SunRace DLM403 Trigger
Rear Derailleur: Shimano Altus
Cranks & Chainring– – Rocky Mountain Jr Alloy 3PC |28T | Crank Length: 152mm
Bottom Bracket– – Sealed Cartridge Bearing
Cassette– – SunRace CSM55 11-34T
Chain– – KMC Z8.3
Front Hub– – Shimano TX500
Rear Hub– – Rocky Mountain QR
Rims– – Rocky Mountain JR21 | 32H |
Tires– – F: Kenda Amrak 24 x 2.4 // R: Kenda Amrak 24 x 2.4
Seatpost– – Rocky Mountain Pivotal 27.2mm
Saddle– – Rocky Mountain Pivotal Kids

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at nate@flowstatebikeco.com. Please note that returns will need to be sent to the following address: 599 Arkell Rd
Arkell, ON
N0B 1C0
Canada

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at nate@flowstatebikeco.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at nate@flowstatebikeco.com.