Kona Process 153 DL 29 - XL

Frame Material Kona 6061 Aluminum Butted 153mm Travel
Sizes M, L, XL
Rear Shock RockShox Super Deluxe Select Plus Trunnion
Fork RockShox Lyrik Select RC Charger DebonAir 160mm Tapered 110mm Spacing
Crankarms SRAM NX Eagle DUB
Chainrings 32t X-Sync Eagle
B/B SRAM DUB PF92
Pedals n/a
Chain SRAM SX-Eagle
Cassette SRAM NX-Eagle 11-50t 12spd
Chainguide n/a
F/D n/a
R/D SRAM GX-Eagle
Shifters SRAM NX-Eagle
Brake Calipers SRAM G2 RS
Front Brake Rotor SRAM Centerline 200mm
Rear Brake Rotor SRAM Centerline 180mm
Brake Levers SRAM G2 RS
Headset FSA Orbit 1.5 E ZS
Handlebar Kona XC/BC 35
Stem Kona XC/BC 35
Seatpost TranzX Dropper +RAD Internal 31.6mm
Seat Clamp Kona Clamp
Grips Kona Key Grip
Saddle WTB Volt
Front Hub Formula 110x15mm
Rear Hub Formula 148x12mm
Spokes Stainless Black 14g
Rims WTB KOM Trail i30 TCS
Front Tire Maxxis Assegai EXO TR 3C 29x2.5" WT
Rear Tire Maxxis Minion DHR II EXO TR 3C 29x2.4" WT
Paint Color Gloss Faux Chrome w/ Charcoal Decals
Extras n/a

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at nate@flowstatebikeco.com. Please note that returns will need to be sent to the following address: 599 Arkell Rd
Arkell, ON
N0B 1C0
Canada

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at nate@flowstatebikeco.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at nate@flowstatebikeco.com.